Product Training

Training Documentation

Comprises Quick Reference Cards, Users Manuals, and Step-by-Step Guides, for each Product, Sub System, and major Modules.

Faculty

Comprises Subject Matter Experts (SMEs), Product Directors, and Senior Business Analysts, each having detailed knowledge of their individual domains and associated software products. The faculty ensures effective and efficient knowledge transfer to end-users through structured training syllabi.

Types of Training

Train-the-Trainer (TTT): An intense training curriculum to transfer knowledge to clients’ designated subject matter experts, who in turn provide training to end-users on an as required basis.
Initial Training Capsule (ITC): Laminaar’s faculty members deliver this instructor-led method of knowledge transfer through a pre-defined syllabus. This can be delivered either online, or on-site in a formal classroom setting.
On-the-Job Training/ Workshops (OJT): These scheduled workshops are designed to empower users (who have undergone initial training) with advanced power tips and techniques to increase their productivity and exploit the system functionalities to the fullest.
Just-in-Time Training (JIT): These on-demand, online sessions are aimed at providing help/ support on specific topics at short notice. Users can call Laminaar helpdesk and schedule JIT training services.

Additional Training

Specific training curriculums can be tailored for the following types of end-user requirements.

System overview workshops for executive management
Training for data encoders/ handlers
Expert training for specific functions such as “MIS Report Writer”, “e-Form Designer”, “Power BI Dashboards”, “Rules Studio Modelling”, etc.

Training Efficacy

The TTT and ITC courses are concluded with evaluation tests and certification of the trainees.
The Laminaar training faculty conducts these tests and issues certificates to successful trainees.
The faculty also collects end-user feedback for continuous improvement of training quality and standards.