ARMS® Airport & Ground Handling Sub-System (APGH)

ARMS® APGH is designed to manage the ground handling activities at an airport, involving passengers and cargo, when aircraft are being turned around, serviced during layover, or housed. By configuring and parameterizing the various modules and functions, the system can be deployed for Airline Ground Operations, Ground Handling Agencies (GHA), Fixed Based Operators (FBOs), Airport Owners or Operators

When deployed for Airline Ground Operations, it serves as an integral component of an Integrated Operations Control Centre (IOCC), providing real-time inputs and updates on turnaround activities on the network, thus enabling proactive management of on-time performance (OTP),  transfers, connections and efficient recovery from disruptions.

With GHAs, FBOs and Airport Operators, ARMS® APGH helps manage ground handling services in alignment and compliance with IATA AHM and SGHA standards, ensuring efficient and on-time delivery of services, with visibility over status of operations, as well as SLA adherence.

ARMS® APGH is cloud-based. The solution uses cost-efficient connectivity options to ensure smooth and near real-time flow of operational information to and between the various service providers, who are responsible for monitoring and delivering aircraft ground handling.

It consolidates and presents all critical information in real-time, improving situational awareness of all stakeholders, and positively impacting operational efficiency, compliance, safety, security and customer experience.

The solution’s predictive analytics capabilities help optimize contingencies, making way for efficient planning and scheduling of resources, and helping bring down the cost of managing, as well as minimizing the impact of disruptions.